1. Who We Are
Prime Tech Solutions Ltd is an independent mobile plan comparison and advisory service operated by Ali Hassan, registered under SECP (Securities and Exchange Commission of Pakistan), Registration No. 0305443, with offices at:
Prime Tech Solutions Ltd
Office 120, J3, Johar Town
Lahore, Punjab, Pakistan
Email: info@primetechsolutionsltd.online
Phone (UK): +44 28 8009 0087
Website: www.primetechsolutions.online
We serve UK consumers with free, independent mobile plan comparison services. We are not affiliated with any UK mobile network provider and do not sell plans, SIM cards, or devices.
2. What Personal Data We Collect
We may collect the following categories of personal data when you use our website or contact us:
| Data Type | Examples | How Collected |
|---|---|---|
| Contact Information | Name, email address, phone number | When you contact us by email or phone |
| Usage Data | IP address, browser type, pages visited, time on site | Automatically via cookies and analytics |
| Communication Data | Content of emails or messages you send us | When you get in touch with us |
| Device Data | Device type, operating system, screen resolution | Automatically when you visit our site |
We do not collect payment information. We do not sell SIM cards or contracts, so no financial transactions take place on our website.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide comparison advice
- To improve our website and services based on usage patterns
- To send you information you have requested (e.g. plan comparisons)
- To comply with legal obligations
- To prevent fraud and ensure website security
We do not use your data for automated decision-making or profiling. We do not sell your personal data to third parties.
4. Legal Basis for Processing (UK GDPR)
Under UK GDPR, we process your personal data on the following legal bases:
- Consent — where you have given us explicit consent (e.g. contacting us)
- Legitimate interests — to improve our service and ensure security
- Legal obligation — where required by applicable law
5. Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device. We use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function correctly | Session |
| Analytics | Help us understand how visitors use our site (e.g. Google Analytics) | Up to 2 years |
| Preference | Remember your preferences and settings | Up to 1 year |
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.
6. Sharing Your Data
We do not sell, rent, or trade your personal data. We may share your data only in the following limited circumstances:
- Service providers — trusted third parties who help us operate our website (e.g. hosting providers, analytics tools), bound by confidentiality agreements
- Legal requirements — if required by law, court order, or regulatory authority
- Business transfers — if our business is sold or merged, your data may be transferred as part of that process
When you click through to a UK mobile network's website from our comparison pages, you leave our site and their own privacy policy applies.
7. International Data Transfers
Prime Tech Solutions Ltd is based in Pakistan. When you provide personal data to us, it may be processed and stored in Pakistan. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR standards, including using contractual clauses where required.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy:
- Enquiry and contact data: up to 2 years after last contact
- Analytics data: up to 26 months
- Legal or compliance records: as required by applicable law
After these periods, data is securely deleted or anonymised.
9. Your Rights Under UK GDPR
As a UK user, you have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your data ("right to be forgotten")
- Right to restrict processing — ask us to limit how we use your data
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent
To exercise any of these rights, contact us at info@primetechsolutionsltd.online. We will respond within 30 days.
10. Complaints
If you are unhappy with how we handle your personal data, you can complain to the UK Information Commissioner's Office (ICO):
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
We would appreciate the opportunity to resolve any concerns directly before you contact the ICO — please email us first at info@primetechsolutionsltd.online.
11. Third-Party Links
Our website contains links to UK mobile network websites (EE, O2, Vodafone, Three, etc.). We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before providing any personal data to them.
12. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us immediately at info@primetechsolutionsltd.online.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
14. Contact Us
For any privacy-related questions or requests, please contact:
Prime Tech Solutions Ltd — Privacy Enquiries
Email: info@primetechsolutionsltd.online
Phone: +44 28 8009 0087
Address: Office 120, J3, Johar Town, Lahore, Pakistan